A message when I inserted the card the wrong way. No indication of the reason for the error, no what to do now.
Ouch, Alfa-bank.
Message option:
Card is not read.
1. The card must be inserted chip-first. Make sure of this
2. Card is damaged or this is not a bank card.
UPDATE: response from Alfa-bank
"Dear Yuri Alexeyevich, thank you for contacting Alfa-Bank.
Your opinion is very important to us, as it helps us improve the Bank's work and continuously improve the service level.
Information about your application has been passed to the relevant department of the Bank; according to the information we have, improvements in the display of information on ATM screens are planned to be implemented soon (about a month). Due to objective reasons, we cannot provide exact timelines for implementing changes.
We ask for your understanding."
I'll check in about a month and a half.
UPDATE. CHECKED ON NOVEMBER 10, 2015
Hooray! :)
It feels good when large companies listen to you -)