27 ноября 2018 · note #32
How to Fix Alfa-Bank ATMs (and Others)
A long-standing issue. I've been using Alfa-Bank for over 10 years. So I'm familiar with their ATM workflow. Let me break down the unnecessary steps.
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Blog Archive
Archive of posts from my old site yurabruskov.ru. 2015–2018 — notes on everyday interfaces, daily inconveniences, and attempts to fix them.
27 posts
27 articles
66 images
2018
6 posts25 апреля 2018 · note #31
The Mirror Control Discovery
Riding with Nuriddin, an Uber driver. At a red light he says, "Press the mirror at the top!" I didn't understand what he meant, and it turns out neith
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15 апреля 2018 · note #30
Yandex.Gas Stations. Convenient and Very Inconvenient
Yandex. Gas Stations is a simplification of the gas station process. Drive up → Fill up → Indicate in the app which station and pump number → Pay. Sou
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14 апреля 2018 · note #29
Dangerous Traffic Lights
Traffic lights with signs that say WAIT GO. What's the problem? Single color. Hard to tell which signal they belong to.
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1 января 2018 · note #27
Fixing ATM Details
Wrote to Alfa-Bank about some small ATM improvements. They forwarded it to the developers. Well done. Here are two observations about the interface.
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2017
5 posts24 декабря 2017 · note #26
Hooray, Cinema Park Listened and Improved the Board!
But they didn't answer. Well, you don't need to — the main thing is they improved the board! Based on my post ( http://yurabruskov.ru/blog/all/uluchsh
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18 сентября 2017 · note #24
Improving the Schedule Board at Cinema Park Theater
I'm reaching out to CINEMA PARK theater again with a mission of good. Writing a letter. Hello! "I'm again concerned about your visitors and want to he
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10 марта 2017 · note #23
Blog Improvement
When a blog is one huge wall of text, it's irritating and hard to read the headings. To improve navigation I'll hide long stories under the word "Cont
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10 марта 2017 · note #22
A Rant About Drivers Who Only Use Fog Lights
I hate people who don't turn on their headlights, creating dangerous situations. One thing if they forgot. But some turn on fog lights thinking that's
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24 февраля 2017 · note #21
A Negative Review of Cinema Park. Rainbow Mall
Went to the movies. Lines everywhere. 3D glasses not included in the ticket price. A rude staff member. Left a complaint. Got a response. (See the end
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2015
16 posts17 ноября 2015 · note #20
Freelancer Scammers
Paid a freelancer upfront. They ghosted. Never finished the work. Never returned the money. Filed a police report. Curious what happens next.
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16 октября 2015 · note #19
Gas Stations. Part 2.
At Shell gas stations after entering the amount you need to press ENTER, otherwise you'll fill up the entire tank. Continuation ↓ At Luko
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28 сентября 2015 · note #17
Don't Trample, Do Round
It's always easier to cut yourself a path. So why not? Here, though, there's often a puddle right on the road, but... ... but here there never i
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23 сентября 2015 · note #16
Elevator Instructions
Every elevator has instructions. This one decided to explain the journey step-by-step. If you're going to explain it, at least make it clear.
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23 сентября 2015 · note #15
95m vs 92 vs Diesel
Wanted to fill up with regular 95. Got distracted. Grabbed the wrong pump. Ended up with 92 instead. Why isn't the layout intuitive?
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23 сентября 2015 · note #14
Your Card Is Not Processed By This Device. WTF?
A message when I inserted the card the wrong way. No indication of the reason for the error, no what to do now. Ouch, Alfa-bank. Message option: Ca
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18 сентября 2015 · note #13
Toggle Legend
I won't claim to have invented it, but after trying five options decided this one is the most optimal: And we understand what color the data will be
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11 сентября 2015 · note #11
You'll Have to Stop By.
In this elevator, if you accidentally press the floor number there's no way to cancel it. Problem You go to the right floor and will have to stop b
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11 сентября 2015 · note #10
Morning. Parking. Note.
We have a narrow passage through the courtyard, but it can be made even narrower! In the photo a neighbor-jerk:
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7 сентября 2015 · note #9
Product Card. Price.
A quick test. What feels odd or awkward in this form? Pay attention to how the price behaves and what it shows.
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26 августа 2015 · note #8
You Can't Do Anything Without Love!
A sad exchange with a delivery service support team. Sometimes the system gets in the way of solving simple problems.
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28 июля 2015 · note #7
I'm the Boss, the Customer Is Wrong
Discussed engraving on plywood through the website http://infolaser.ru/ . The conversation resulted in a letter to the site management. ______________
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21 июля 2015 · note #6
Entry Assignment for Internship School
The task was to design a web form for sending money to a relative, client, freelancer or anyone. The sender must be confident that the money will reac
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25 июня 2015 · note #5
About Contracts
Everyone is used to contracts being written in small font, small line spacing and many pages. Why? "It's to save paper" — those who draft them tell us
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13 июня 2015 · note #1
Search Query. Or Filter. Joint Processing
Sometimes search can be conducted over a specific list or across multiple categories where no list exists. For example, where there is no list and it'
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